Know your ABCs of utilities

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Auto-Pay, Budget Bill & Complaints

We make it easy to keep your utilities on! Keep missing the 20th bill deadline? Too busy to stop by with cash, write checks or drop it off in time?

Auto Pay

We offer secure auto-pay to draw it from your bank account instead. Same deadline. It’s easy to sign up at City Hall or call to be emailed.

Budget Billing

Are you surprised by your rising summer bill as your try to stay cool in your home? If you’ve been in your home for at least a year, we can set up budget billing for your account. We will review & adjust every 6 months. Any late payments or penalties still apply & can void this level pay plan.

Complaints

Should you have a complaint regarding your utilities, you may follow our formal complaint resolution process as posted in City Hall. The Iowa Utilities Board can assist if need be.

Building/zoning permit process

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We love to see so many summer remodeling projects & various home improvements underway on properties around town. And it’s very exciting to see new construction taking shape too! Fresh paint or siding, energy-efficient windows & doors, safer sidewalks & nuisance-free properties make Paullina better for us all. Just remember that most work requires a permit to be filed for approval in advance with the City to ensure all ordinances & zoning regulations are followed. Please know the location of your lot lines before filling out the form as your measurements & drawings of setbacks are necessary for proper review. A scaled filing fee applies & your permit must be approved BEFORE you begin work. Usually permits can be handled within a week, depending on complexity.
The City code applies whether you hire a contractor or do it yourself.
Unsure? Call or stop by to ask us!

Golf carts require a permit to operate on City streets

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Golf Cart Ordinance No. 10

Golf carts require a permit to operate on City streets.
A $25 fee per adult operator allows use from sunrise to sunset Jan 1-Dec 31.
Adequate brakes & a 5′ high safety flag are required.

Forms in City Hall!

Amended Fireworks Ordinance

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Paullina has amended its fireworks ordinance changing the discharge dates to the Monday before the last Saturday in June thru July 4 from the hours of 9 am until 10 pm. Exception: discharge house are extended to 11 pm on the 4th of July. The complete…