Open Public Forum for Parking Restrictions on Narrow Streets
/by Brenda Ebel KruseAffected streets will be posted here soon! See our calendar of events too!
City Lead Survey
/by Brenda Ebel KrusePlease fill out this survey as soon as possible to ensure your pipes are properly recorded. If you have trouble with the online form, you may stop by City Hall for a paper copy. https://form.jotform.com/231516566120146
Know your ABCs of utilities
/by City of PaullinaAuto-Pay, Budget Bill & Complaints
We make it easy to keep your utilities on! Keep missing the 20th bill deadline? Too busy to stop by with cash, write checks or drop it off in time?
Auto Pay
We offer secure auto-pay to draw it from your bank account instead. Same deadline. It’s easy to sign up at City Hall or call to be emailed.
Budget Billing
Are you surprised by your rising summer bill as your try to stay cool in your home? If you’ve been in your home for at least a year, we can set up budget billing for your account. We will review & adjust every 6 months. Any late payments or penalties still apply & can void this level pay plan.
Complaints
Should you have a complaint regarding your utilities, you may follow our formal complaint resolution process as posted in City Hall. The Iowa Utilities Board can assist if need be.
City Contact Information
Superintendent of Utilities:
Kelly Top
City Clerk:
Michelle Wilson
Deputy Clerk:
Alex Griggs
Office Hours and Location
Office Hours:
Monday - Friday
7:30am-4:30pm
Office Location:
127 S. Main St. / P.O. Box 239
Paullina, IA 51046
Phone number:
712-949-3428
